Secondhand Saddle Trials

All secondhand saddles, including ex-demo and those 'for sale on behalf', are carefully inspected for:

• Stitching and girthing integrity

• Leather quality and condition

• Gullet plate & rivets

We provide detailed descriptions of each saddle, showing wear, tear, and any noticeable damage to ensure full transparency.

• Saddle Fitting: We recommend getting the saddle checked by a professional saddle fitter during the trial.

• Trial Period: Your trial lasts for 7 days. If the saddle is unsuitable, you must notify us by day 7.

• Return: The saddle must be returned by day 8 using a return courier ticket we provide for $20.

• Final Confirmation: If we do not hear from you by day 8, the saddle is considered purchased.

While on trial, you are responsible for maintaining the saddle’s condition. Here are tips to avoid damage:

• Keep it safe: When not in use, store the saddle away from animals or risky situations.

• Be cautious during use: Don't leave the saddle unattended when tacking up or removing it from your horse.

• Mount carefully: Avoid using spurs that might scrape or damage the leather.

• Protect the leather: Avoid using grip sprays, silicon jodhpurs, or stirrups with sharp treads.

• Storage: Store the saddle in a safe, dry place, away from pets or potential hazards.

If the saddle is not suitable:

• Notify Us by day 7.

• Ship Back by day 8 using the return courier ticket provided.

• Refund Process: Upon receiving and inspecting the saddle, any refund will be processed within 24 hours (refunds cover the purchase price only, excluding postage).

Note: Saddles must be returned in the same condition they were sent. Any damage incurred during the trial may result in a deduction from your refund based on the severity.

If damage occurs, the following costs may apply:

• Minor cosmetic damage (e.g., scratches): $50-$100

• Major damage (e.g., structural damage to the leather): $1500 or more