Auckland Saddle Fit Secondhand Saddle Limited Warranty

Thank you for your purchase! We appreciate your business and want you to be confident in your secondhand saddle purchase. Please read this warranty document carefully.

This Limited Warranty covers the following:

• Saddles under 5 years old (based on manufacturer's date or our best estimation): 6 months from the date of purchase.

• Saddles over 5 years old (based on manufacturer's date or our best estimation): 3 months from the date of purchase.

What is Covered:

This warranty covers defects in materials and workmanship under normal use. Specifically, this warranty covers:

• Structural integrity of the tree (excluding damage caused by misuse or accident).

• Stitching and leatherwork defects that affect the saddle's functionality.

• Faulty hardware (e.g., buckles, rings) that break under normal use.

What is NOT Covered:

This warranty does not cover:

• Normal wear and tear, including but not limited to scuffs, scratches, fading, and discoloration.

• Damage caused by improper care, neglect, or abuse.

• Damage caused by accidents, falls, or other external forces.

• Alterations or modifications made to the saddle after purchase.

• Fit issues. Saddle fit is the responsibility of the buyer.

• Damage caused by incorrect storage.

• Damage caused by animals other than the intended equine use.

• Consequential damages, including but not limited to loss of use, veterinary bills, or personal injury.

Warranty Claim Procedure:

1. Notification: Within the applicable warranty period, you must notify Auckland Saddle Fit in writing (email is acceptable) of the defect, including a detailed description and photographs.

2. Inspection: You may be required to return the saddle to Auckland Saddle Fit for inspection at your own expense.

3. Evaluation: Auckland Saddle Fit will evaluate the defect to determine if it is covered under this warranty.

4. Remedy: If the defect is covered, Auckland Saddle Fit will, at its sole discretion:

   • Repair the defect.

   • Replace the saddle with a comparable saddle (if available).

   • Provide a partial or full refund, depending on the nature of the defect and the remaining warranty period.

5. Return shipping: if a repair or replacement is completed, Auckland Saddle Fit will cover return shipping.

Limitations:

• This warranty is non-transferable and applies only to the original purchaser.

• Auckland Saddle Fit reserves the right to refuse warranty service if the saddle has been misused or abused.

• The age of the saddle is based on the information available to Auckland Saddle Fit at the time of sale. If no accurate age can be determined, Auckland Saddle Fit will use its best estimation.

• This warranty is the sole and exclusive warranty provided by Auckland Saddle Fit for secondhand saddles. All other warranties, express or implied, are hereby disclaimed.

By purchasing a second-hand saddle from Auckland Saddle Fit, you acknowledge that you have read, understood, and agree to the terms of this Limited Warranty.